Distribution Inefficiency and the Kindle

willd on Mar 31st 2010

There are some very important abbreviations in the print publishing industry that I have learned in the past few years. These are OS, OSI, and OP. The terms are related, with OS often leading to OSI, and OSI often a harbinger of OP. In booksellers parlance, these abbreviations stand for “out of stock,” “out of stock indefinitely,” and “out of print.” They chronicle the slow death to which many print books are subject as time dampens interest in them.
Sometimes, just sometimes, there is another state for a book to be in. We have all encountered this state while standing at the help desk at Barnes and Noble or Borders when we are told by the associate, “That book isn’t in the store, but we can order it for you, have it here next week.” The book is simply “unavailable,” at least in any terms that are meaningful to me when I want to read it. OS, OSI, OP, and “unavailable” are extremely reader-unfriendly statuses. They each tell a reader that he/she won’t be reading the desired material, at least any time soon. (Maybe the publisher will reprint–check back in six months. Or, the publisher is considering a reprint–check back in a year. Or, there are no plans to reprint–try Google Books or the public library.)
OK, well, that’s what happened to me recently. The conversation turned to Diane Ravitch’s new book, The Death and Life of the Great American School System. My wife had heard Ravitch interviewed on the radio, and the commentator mentioned that the new book was so popular that it was widely unavailable, even after a couple of printintgs. No way! I thought. A relatively niche book on the history of education, unavailable? Impossible. But a quick check of Amazon told the story. Ravitch’s book, the Amazon page told me, “Usually ships within 10 to 12 days.” (Please note: The publication date for the book is listed as March 2, 2010,
I thought for a moment about where the demand for this niche title was coming from, and then I did the only thing that I could do in order to cut through the systemic inefficiencies that had rendered this title momentarily “unavailable.” I scolled down the page and ordered the Kindle edition of the book. I was reading the first chapter a few minutes later.
(Epilog: The notice about the book being available in 10-12 days stayed on the Amazon page for just about two weeks and, oddly, never changed. As of this writing, a truck full of books must have hit the Amazon warehouse, so the book now ships, once more, within 24 hours.)
What’s the moral of this little tale? That innovations which close massive inefficiencies in production and delivery systems transform the industries in which they occur. So, all the controversy over the price of ebooks? Tempest in a teapot. The battle of competing mobile reading platforms? Preliminary rounds. The fate of publishers who fight to lock in profit by propping up inefficient systems? The scrapheap of history.
This takes me back to the first few orders I ever placed with Amazon. Once I decided that I would take the risk with my credit card on the web and the delivery service, it occurred to me that I could order books that I wanted but had never found in book stores. It is hard to imagine, but in those days, ten or fifteen years ago, I had a list of books in my head that I always checked for in book stores I visited. It was a lucky day when I found one. In fact, I tended to hoard the books I found because I really didn’t know when I would have a chance to get them again. Never thought of ordering a book. Wasn’t really sure how to do it, back in the old days. So my first few orders from Amazon contained books that I had been carrying around on my mental checklist; what a mindbender it was to finally be relieved of that list and of the whole issue of how I could get the books that I wanted.
Furthermore, I tended to know only about those books that I had physically seen somewhere or read about in a magazine or newspaper; there really wasn’t a very efficient way to spread the word about books before the advent of the internet.  After that first order from Amazon, the company started making book suggestions based on the books I had already ordered. What I preferred had cognates in other peoples’ experience, and the Amazon database just had to match like with like. I now had a hyper-efficient way of finding out about other books that might interest me, on top of the hyper-efficient book distribution system created by Amazon in the first place.
My experience with the Ravitch book is just another milestone a bit further down the same road. Publishers just don’t run out of digital copies of a book. A digital copy is never in the wrong bookstore or the wrong city. A digital copy is never OS, OSI, or OP. And with the Google book project, books that have been OP for years will never be OP again. Pretty soon, “out-of-print” won’t mean much, except in the history books. Does it really seem like something worth preserving?

Ravitch_Death_and_LifeThere are some very important abbreviations in the print publishing industry that I have learned in the past few years. These are OS, OSI, and OP. The terms are related, with OS often leading to OSI, and OSI often a harbinger of OP. In booksellers parlance, these abbreviations stand for “out of stock,” “out of stock indefinitely,” and “out of print.” They chronicle the slow death to which print books are subject as time dampens interest in them.

Sometimes, just sometimes, there is another state for a book to be in. We have all encountered this state while standing at the help desk at Barnes and Noble or Borders when we are told by the associate, “That book isn’t in the store, but we can order it for you, have it here next week.” The book is simply “unavailable,” at least in any terms that are meaningful to me when I want to read it. OS, OSI, OP, and “unavailable” are extremely reader-unfriendly statuses. They each tell a reader that he/she won’t be reading the desired material, at least any time soon. (Maybe the publisher will reprint–check back in six months. Or, the publisher is considering a reprint–check back in a year. Or, there are no plans to reprint–try Google Books or the public library.)

OK, well, that’s what happened to me recently. The conversation turned to Diane Ravitch’s new book, The Death and Life of the Great American School System. My wife had heard Ravitch interviewed on the radio, and the commentator mentioned that the new book was so popular that it was widely unavailable, even after a couple of printintgs. No way! I thought. A relatively niche book on the history of education, unavailable? Impossible. But a quick check of Amazon told the story. Ravitch’s book, the Amazon page told me, “Usually ships within 10 to 12 days.” (Please note: The publication date for the book is March 2, 2010.)

I thought for a moment about where the demand for this niche title was coming from, and then I did the only thing that I could do in order to cut through the systemic inefficiencies that had rendered this title momentarily “unavailable.” I scolled down the page and ordered the Kindle edition of the book. I was reading the first chapter a few minutes later.

(Epilog: The notice about the book being available in 10-12 days stayed on the Amazon page for just about two weeks and, oddly, never changed. As of this writing, a truck full of books must have hit the Amazon warehouse, so the book now ships, once more, within 24 hours.)

What’s the moral of this little tale? That innovations which close massive inefficiencies in production and delivery systems transform the industries in which they occur. So, all the controversy over the price of ebooks? Tempest in a teapot. The battle of competing mobile reading platforms? Preliminary rounds. The fate of publishers who fight to lock in profit by propping up inefficient systems? The scrapheap of history.

This takes me back to the first few orders I ever placed with Amazon. Once I decided that I would take the risk with my credit card on the web and the delivery service, it occurred to me that I could order books that I wanted but had never found in book stores. It is hard to imagine, but in those days, ten or fifteen years ago, I had a list of books in my head that I always checked for in book stores I visited. It was a lucky day when I found one. In fact, I tended to hoard the books I found because I really didn’t know when I would have a chance to get them again. Never thought of ordering a book. Wasn’t really sure how to do it, back in the old days. So my first few orders from Amazon contained books that I had been carrying around on my mental checklist; what a mindbender it was to finally be relieved of that list and of the whole issue of how I could get the books that I wanted.

Furthermore, I tended to know only about those books that I had physically seen somewhere or read about in a magazine or newspaper; there really wasn’t a very efficient way to spread the word about books before the advent of the internet.  After that first order from Amazon, the company started making book suggestions based on the books I had already ordered. What I preferred had cognates in other peoples’ experience, and the Amazon database just had to match like with like. I now had a hyper-efficient way of finding out about other books that might interest me, on top of the hyper-efficient book distribution system created by Amazon in the first place.

My experience with the Ravitch book is just another milestone a bit further down the same road. Publishers just don’t run out of digital copies of a book. A digital copy is never in the wrong bookstore or the wrong city. A digital copy is never OS, OSI, or OP. And with the Google book project, books that have been OP for years will never be OP again. Pretty soon, “out-of-print” won’t mean much, except in the history books. Does it really seem like something worth preserving?

Filed in Kindle Productivity,Kindle's Impact on Student Reading,The Kindle Reading Experience,eReaders | 3 responses so far

Leaving a Digital Trail with Your Kindle

willd on Nov 4th 2009

As you can tell, I have been expanding my consciousness of the ereader world beyond the Kindle. I have a Sony Pocket Edition, an Aztak Pocket Pro, a Cybook Gen-3, and am sorely tempted to purchase a Nook, should one ever become available. But I was Kindle born and raised as an ebook reader, and I still think (along with others) that the Kindle 2 still represents the best value out there.

One of my reasons for thinking so has to do with the Kindle’s almost seamless connection with the mother ship at Amazon. When the Kindle came out I was struck by Amazon’s brilliant step forward with the ereader by making it a part of a business system. The unexpected addition of the wireless lifeline to the world’s biggest bookstore brought the value proposition of ereaders and ebooks into crystal clarity for me in a heartbeat.

But that very same tethering of the device to Amazon’s cloud of convenience poses what some see as a “darker” side of the device. In several lucidly argued posts, Ted Striphas raises the concern:

I’m rather taken with the idea of a right to read given the ways in which new e-book systems, such as the Amazon Kindle, tether reading to corporate custodians who in turn mine the machines for intimate details about how people read.

Striphas’s concern is one that resonates even more powerfully in the age of the Patriot Act:

The [Kindle] automatically archives detailed, even intimate, information about what and more importantly how people read on the Amazon server cloud.  This kind of information [...] can instead be subpoenaed by prosecutors who are anxious to dig up dirt on suspects.  The question I raise in the speech, and the question that also seems to emerge in the case of Google Books and the coming Editions service, is, what happens to a society when privacy is no longer the default setting for reading?

That’s a little bit scary, and gives me pause. (Not that I am reading anything I shouldn’t be. Really.)

It’s just that we have so many examples of how centralized control of media historically reverts to commercial or political exploitation. A hegemonistic book authority could easily limit or control people’s reading for its own purposes. Look, for example, at the situation in medieval Europe before Gutenberg hit the scene, or at what happened last summer when, for all the best corporate reasons in the world, Amazon remotely deleted a book from its customers’ Kindles without asking or even warning them.

If it is reasonable, and I think it is, to see Amazon as the “custodian” of our books and our reading history and our notes and our marks and our highlights, then we may have a problem, since we depend on the idea that the interests and intentions of our custodians are benign, at least, and certainly not pitted against our own. And yet the relationship with this corporate custodian is that of a vendor and a customer, two roles that overlap in certain areas but certainly not in all. Trusting that free market forces will reign in abuse–well, that premise is somewhat out of favor these days.

Striphas summarizes his concern:

As these devices become more prevalent, I worry about the effects they might have on how people practice and conceive of reading.  Until now it was relatively difficult to monitor closely how and what people read.  What will become of reading, and people’s relationship to it, once that freedom is definitively diminished?  Indeed, a right to read seems to me of paramount importance in a context where someone is looking over your shoulder every time that you open an electronic book or periodical.

Yes, I guess we do have a problem.

Filed in Kindle 2,Kindle Content,Kindle Usability,Kindle's Impact on Student Reading | No responses yet

Students Buying Books on School’s Kindle

willd on Jun 17th 2008

Kathy Schrock has a great solution for the “credit card enabled” aspect of the Kindle:

…since any user of the Kindle can purchase a new title from the Kindle store from the Kindle itself, we did not know how we were going to control students from purchasing books on a whim. We are solving the problem by putting a gift certificate on the Amazon account with no other method of payment on the account. The teachers will spend the gift certificate funds to purchase a bunch of titles, so there will be no payment method available to purchase new titles by the users. We will just load the books up with the purchased titles.

This raises so many interesting questions. One, kind of interesting to be thinking of ways to keep kids from obtaining more reading material. As i have thought about all of this additional functionality that the Kindle brings, the mind of this former principal slips easily into thinking about how to “defuse” the device into something that I could give to kids. Then I think, No! Why try to reduce this deviced to something that can only be used the way I say? If there is anything true about life in the world of new media, it is that all of these potentialities can never be completely stifled, no matter how hard we try.

Why not set up one Kindle and let the kids load it up with books?

(Ed. note: Further thoughts from from Kathy Schrock: “As we do in the real library, suggestions for purchases submitted by students will be considered for the Kindle as they are for print titles in the library. I was not suggesting that the educators would control the content purchased for the Kindle. I was suggesting that, for a district that does not have a credit card and needs to carefully control spending due to limited resources, the gift certificate option would allow a designated amount of money to be spent on titles suggested by staff or students at the school.”)

Filed in Kindle Content,Kindle's Impact on Student Reading,The Kindle in the Classroom | One response so far